Blog: Telltale Employees Abusing Metacritic User Score

Telltale Games
Gamespot UK is reporting that adventure game studio Telltale has been caught with at least two employees submitting perfect scores for their latest title, Jurassic Park. The game had not been given to Gamespot for early review, and there were four perfect scores up in the the user review section.

The initial suspicion that these may not be legit end user reviews came from the punctuation and grammar which were of high quality. Looking into the user names via Google, they found that these names were used by Telltale employees who are relatively new to the company.

A Telltale representative gave the following statement:
 
 

“Telltale Games do not censor or muzzle its employees in what they post on the internet. However, it is being communicated internally that anyone who posts in an industry forum will acknowledge that they are a Telltale employee. In this instance, two people who were proud of the game they worked on, posted positively on Metacritic under recognizable online forum and XBLA account names.”

The game is currently pulling a 59% on Metacritic with critic reviews and an abysmal 32% with the user reviews.

As much as I enjoy Telltales games and respect their loose reigns on employees to submit their opinion about their games, I feel the actions of these employees are completely unprofessional. Either Telltale didn’t properly communicate their guidelines or they just simply ignored them. This isn’t the first time we’ve seen this, nor will it be the last.

I personally believe that Telltale is taking the right steps internally. I was just was hoping for a little more communication from Telltale in the form of an apology from these employees or from Telltale itself. As of now, all I can do is wonder if this was malicious or not, and that Telltale should be actively working to help this customer see that it wasn’t.

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About Brandon Mietzner